State Farm® Insurance Agent David St. Charles

"I wish every company was run like David and Michelle's. Natalie answers the phone and David or Michelle answers your call. No extension #, text code, password or face recognition needed. In my 8 years of experience with their office Michelle has never missed a beat. She is friendly, fast, knowledgable and calls me when any issue needs attention. I honestly don't know if I've ever had the kind of personal anywhere."

"Such an awesome office. Very helpful and informative. They go above and beyond. I've been with state farm for decades through various cities and states. This office is by far the best office I've ever used for my state farm needs. Natalie in particular, has shown me this office's desire to take the extra steps needed to keep their customers happy with claims. Kudos"

"I chose David and his team when I moved to Spring Hill eight years ago. I was really nervous, switching agents even if it was the same company, feels scary. David made the process so unbelievably easy. Since then they’ve been through my divorce, a car totaled by a deer, a few windshields, the time I backed into some else’s car and my move from being a renter to a homeowner. They probably don’t know this but there were times they helped me see myself as a confident capable woman, especially after my divorce. I moved from Spring Hill to Clarksville two years ago and chose to keep them as my agent because I just couldn’t imagine anyone local to me doing it better. Using David and his amazing staff was the best decision I made when I moved here. I would do it 100 times over."

"Why looking at further when you have These folks at state Farm, fabulous to work with., Always prompt and getting back to you for your Insurance needs, protecting your family, Dwellings, automobiles, and even our camper. Thanks. State Farm, this is the way. Rick at main street tech repair.."

"Recently, I was very discouraged to find out my 2022 Toyota needed a new condenser. Already. My helpful Toyota advisor let me know that maybe my insurance company could help me with my particular issue. Natalie at David St. Charles was beyond helpful. She believed me and she fought for me with the claims department to get my claim approved. She kept in touch with my advisor at Toyota. She checked on delays. She kept me up to speed. My Toyota advisor let me know she was dealing with another customer with the same issue who used a different insurance agent and their experience was not nearly as smooth. My husband had a claim last year also where another representative at David St. Charles helped us. Her name was Tracy. Again…same professional, helpful treatment. They make sure things get done and they treated us like a person and not like a number. I can’t say enough good things about this office. I’ve been super impressed with each and every interaction. I’m so happy I found them!"

"My experience with David St. Charles State Farm has been outstanding. I recently had to file a claim, and I couldn't have been more pleasantly surprised with how smoothly everything transpired. Natalie treated my situation as a priority from the moment of my first phone call through the closing of my claim (and even afterward!). I felt informed, educated, and empowered throughout the entire process. The honesty and tangible integrity of this group is so refreshing and wonderful. If you're looking for the best insurance agency in the Spring Hill area, you found it!"

"The service, communication, and attention to detail provided by this office is unmatched! I had the pleasure of working with both David and Joy- they made the dreaded process of switching so easy for my family and I. I will be recommending this office to all of my friends and family. Thank you for all that you do! ⭐️⭐️⭐️⭐️⭐️"

"I recently have gone through some financial difficulties to where many of my payments were behind. Everyone in this office, Natalie, Traci, Michelle, I could go on… Gave me and showed me such grace and forgiveness and acceptance and non-judgment and worked with me to be able to get my account paid up in full and current. In a day, when kindness is so lacking in society, what a blessing, this office is to everyone that they serve!!"

"Insurance feels like a commodity...until your agent does something above and beyond. Michelle and the team at the State Farm of Spring Hill do that pretty regularly for my family. When my child grew up and moved out, they figured out the best (and lowest cost) way to get him covered on his own. When my other child went to college or back, I have always been reached out to with every discount possible (proactively). I use State Farm, my father uses State Farm, my grandfather had used State Farm - people like Michelle here in our little town are why."

"I’m so glad to have chosen this agency! Michelle is always friendly and helpful. Natalie is a savior and SO good at her job. She held my hand and advocated for me after being hit head on by an uninsured driver. The experience is a nightmare, but she has explained things to me every step of the way. There’s still a ways to go, but I know I have great support. I can’t recommend this team enough! They go above and beyond. I’m so thankful."