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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kris Starkey

Kris Starkey

August 18, 2026

5  out of  5
rating by Kris Starkey
"Natalie is awesome! She’s always available to answer any questions I may have about the various policies we have! For a family of 6…there’s lots of homes, cars, rentals, properties…all the things! She’s a rock star! Thanks for all you do Natalie! 🤩"
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Dallas Yarnell

August 18, 2026

5  out of  5
rating by Dallas Yarnell
"Natalie has been sensational and incredibly helpful every time I have needed anything or had questions. Highly recommend!"
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Kristi Fink

August 18, 2026

5  out of  5
rating by Kristi Fink
"Keaton got me a huge savings, and the entire office is awesome"
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EB Baseball

August 18, 2026

5  out of  5
rating by EB Baseball
"Excellent customer service!"
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Rob

August 18, 2026

5  out of  5
rating by Rob
"Really great people to work with - I'm constantly switching insurances around and re doing coverages and it's never a problem and always easy to get accomplished what I'm looking for. I typically work with Natalie and she is great! But really anyone I've talked to has been great and I never find a better value or people to work with than State Farm."
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Scott Hogg

August 14, 2026

5  out of  5
rating by Scott Hogg
"The David St. Charles agency has been great! They have responded quickly to every question, and policy change. I have been with State Farm for decades and this team represents the culture very well. Highly recommend."
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Bethel Robison

July 29, 2026

5  out of  5
rating by Bethel Robison
"I've been with this company for some years and I recommend them to anyone. David, Michelle and Joy has been like family to me. I'm thankful that I'm in such good hands.😘"
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Tyler Quillet

July 29, 2026

5  out of  5
rating by Tyler Quillet
"We have had a number of claims over the years and this team has ALWAYS been on top of everything for us. Michelle is so great to work with and goes the extra mile to ensure we are taken care of. I highly recommend this office!"
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Justina Cannon

July 27, 2026

5  out of  5
rating by Justina Cannon
"My husband and I always have a great experience with our State Farm agent Natalie. She's always friendly, personable and truly cares about helping us. She's knowledgeable, very responsive and makes the entire process stress-free! We truly appreciate the excellent customer service as Natalie always goes above and beyond our expectations! We highly recommend her. Thank you for making a difference in the lives of others!"
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Lathen Cannon

July 27, 2026

5  out of  5
rating by Lathen Cannon
"They are the best insurance agents i have ever dealt with. I feel like they know me and what my family is going through when we need them. I recommend them to everyone I know."
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MAC

July 22, 2026

5  out of  5
rating by MAC
"David, Michelle, and everyone on their team are phenomenal to work with. They take care of any need that arises quickly and treat their customers like family."
We responded:
"Thank you so much for the kind words. Much appreciated!"
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Shanda Kitchens

July 20, 2026

5  out of  5
rating by Shanda Kitchens
"David and Michelle are always amazing to work with! They are very knowledgeable, quick to help resolve any questions and provide top notch service. I highly recommend!"
We responded:
"Shanda - thank you so much for your review and for your loyalty over all these years. It's appreciated more than you could know!!"
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michael reischman

July 16, 2026

5  out of  5
rating by michael reischman
"All I had to do is briefly describe the issue I had with my vehicle and Natalie was off to the races to take the very best care for us as possible."
We responded:
"Mike - thank you for taking a minute out of your day. I know it means the world to Natalie and our entire team!"
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Holly Monroe

June 29, 2026

5  out of  5
rating by Holly Monroe
"Keaton Blankenship at this office was able to secure much more affordable auto insurance rates for me than my previous agent. She was available to answer all of my questions and made the whole process very simple. I'm very happy with my experience at this office and with Ms. Blankenship in particular. I highly recommend."
We responded:
"Thank you for your kind words Holly! Glad Keaton was such a great help, and welcome!"
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Nikki S

May 26, 2026

5  out of  5
rating by Nikki S
"Always a great office to work with! - Nikki Shah"
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Sherry Almazan

May 20, 2026

5  out of  5
rating by Sherry Almazan
"Love everyone at State Farm St Charles!! They are always prompt in returning phone calls and willing to help with all your insurance needs. Michelle and Joy have been especially helpful to my family and I. They have both been very helpful with a recent car incident. Both are very knowledgeable, kind, patient, and prompt in returning phone calls and taking care of all of our insurance and business needs. This office goes above and beyond to help you in a crisis and for that my family and I are most grateful. Highly recommend!"
We responded:
"Sherry....thank you so much! We appreciate you more than you'll ever know!"
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Daniel

January 9, 2026

5  out of  5
rating by Daniel
"The David St. Charles team has been taking great care of us since our arrival in Tennessee in late 2020. At that time we were dealing with changing over out-of -state policies. We needed some information yesterday, and when we stopped in at the agency, Michelle greeted us graciously. Our questions were answered patiently and clearly, and one of our policies was changed to save us some money. We are grateful for the time spent and the helpful advice."
We responded:
"Hey Daniel! Thanks so much for the wonderful review! I was scrolling through some of these and it appears some of my replies were deleted. We appreciate you more than you could know!"
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Terri Jones

December 18, 2025

5  out of  5
rating by Terri Jones
"David St. Charles and his crew have taken very good care of us since we moved to the area in 2020!"
We responded:
"Thanks so much Terri! We appreciate you taking the time to recognize us. Happy Holidays!"
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Keri

December 11, 2025

5  out of  5
rating by Keri
"I am grateful for Michelle and the David St. Charles State Farm team! Thank you for years of reliability, knowledge, and trustworthy care for me and my family."
We responded:
"Keri...no thank you! We so appreciate you and your family and thank you for your loyalty over these years!"
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Sydnee Little

November 27, 2025

5  out of  5
rating by Sydnee Little
"Everyone is always so kind and helpful through any questions you have!!"
We responded:
"Sydnee....thank you so much for taking the time to recognize our efforts. Truly appreciated!"
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Ken Burgun

November 24, 2025

5  out of  5
rating by Ken Burgun
"We had been with one of the State Farm competitors for a long time. Thank you to David's team (shout out to Hunter) for working with me to help save our family an incredible amount of money on our policies. Very polite and very responsive!"
We responded:
"Ken....thank you so much for taking time out of your day to recognize Hunter for his efforts. We appreciate you very much!"
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michael pence

November 20, 2025

5  out of  5
rating by michael pence
"We had a roof damage claim. It was a lengthy process. At first, State Farm corporate denied the claim due to technicalities. However, Natalie with David St. Charles was incredible. She worked tirelessly with the roofer and corporate to make sure our claim was properly handled. Natalie made sure we were clearly communicated with and waked with us each step along the way. I would highly recommend State Farm as I have been a life long customer."
We responded:
"Thank you Mike! I know it was long and drawn out, but Natalie is great and working until the very end for our customers. Glad it all worked out!"
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Ben Copenhaver

November 20, 2025

5  out of  5
rating by Ben Copenhaver
"I have been insured with State Farm for 31 years . Specifically with the office of David St.Charles for the past 13 years. Their customer service, attention to detail and the ability to customize each policy for our specific need is second to none! I have home, multi vehicles and life insurance with them and have been extremely satisfied. I have recommended David St.Charles to a friend who also thanked me for the recommendation. Thank you for all you do!"
We responded:
"Ben...thank you thank you! Comments like this are what keeps us motivated to always raising our customer service efforts. We appreciate you so much!"
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Danielle Murray

November 20, 2025

5  out of  5
rating by Danielle Murray
"⭐⭐⭐⭐⭐
I had an excellent experience with Hunter Dye at State Farm in Spring Hill, Tennessee! After experiencing an auto insurance lapse due to overdraft protection issues with USAA, I was feeling very nervous and overwhelmed, especially since this was my first time going through this kind of process. I was worried about potential penalties and the delay in reinstating my coverage.
Hunter went above and beyond to help me quickly get insured again. He provided a quote within 20 minutes and had me fully insured within just 30 minutes. His quick, efficient, and friendly service truly made a stressful situation much easier. Hunter’s positive attitude and calming reassurance kept me calm throughout the entire process — I really appreciated his professionalism and kindness.

Thanks to Hunter, I now have a lower rate and am back on the road with confidence. He handled everything so swiftly and thoughtfully, ensuring I was taken care of every step of the way. Hunter, you are a hero! Thank you for your outstanding service and for making a difficult situation so much smoother."
We responded:
"Thank you Danielle! I know Hunter enjoyed helping you through this process, but it means so much more that you'd take time out of your day to recognize his efforts. We appreciate you!"
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Bradley Nicholas

November 18, 2025

5  out of  5
rating by Bradley Nicholas
"I cannot say enough great things about David St. Charles - State Farm team. From the very first conversation, it was clear that they truly care about helping me to understand their options and made me feel confident in my coverage. They are patient, knowledgeable, and exceptionally thorough - qualities that are increasingly rare these days.

They take the time to break down policies in a way that makes sense, making sure I wasn’t paying for anything I didn’t need and not missing anything I should have.

If you are looking for an agent who is honest, reliable, and truly invested in your peace of mind, you will not regret using David St. Charles."
We responded:
"Thank you Bradley! Customer Service is our thing. So glad to hear your comments. They mean so much to our whole team!"